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Uniphore Customer Portal

U-Self Serve Workflow - Quick Reference

The following table outlines the sequence of steps, from setting up the system to utilizing the features of U-Self Serve. Click on the corresponding reference article to access the information.

Table 1. U-Self Serve Workflow

Sequence	Reference Articles
Tenant Setup	Create Customer Add Application (Products) Add Users and Assign Roles Create Users and Add Custom Roles in X-Console, if required. Connecting to U-Self Serve AI Model
Admin Setup	Create Organization Create Business Units Create Organizational Properties Create Domain Properties Note Ensure the VA is created before creating Domain Properties. Create ASR Properties for Languages
AI Model Setup	Create VA / Upload VA file Create Entity Create Intent Create Slot Create Training Phrases Add Training Phrases (Manually) Generate Training Phrases using AI Train VA
Validate AI Model	Test AI Model Regression Testing
Setup Flow Configuration	Navigate to X-Designer Create Intent Flow / Intent Flow - Without Intent (for configuration) Add Intent Flow Elements Assign Intent Flow (without Intent) to configure Greeting, Intent Fallback, Slot Filling Fallback, End Conversation and NLU No Response
Manage NLU Version	Export Version Import Version Commit Version Publish Version

In this section:

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