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Uniphore Customer Portal

Manager Application Settings

You can use the following settings tabs to edit or update settings for the Manager Application.

Note

The Manager (Supervisor) Application must be enabled for your account in order to access these settings. For more details, contact your Uniphore Support representative.

For complete details about using the Manager (Supervisor) Application, click here.

Details Tab
AppAdmin-ManagerSupervisorDetails_130923.png

Setting

Description

Application Name

The name of the application.

Channel Type

The Manager channel that will be used to run the application.

Description

A brief description of the application.

Application Key

A unique identifier that is defined in the X-Console and used for access to the server. The application key is generated automatically when an application is added. For details about changing the Application Key, click here.

Login Application

Clicking on the dropdown menu lists all Login applications that are available to the account.

By default, the Manager application uses the Login, which is provided out-of-the-box. You can optionally create and assign a custom Login application.

Modified On

The last date and time that changes were made to this Application.

Modified By

The last Admin who made changes to this Application.

Client Settings Tab

This panel enables you to configure the presentation, layout, and functionality of the Manager Application.

Setting

Description

Selected Theme

Determines the look and feel of the Application. For more details about Themes, click here.

Selected Extensions

This frame lists the Extensions that are applied to the Application. For more information about applying Extensions, click here.

Timeout Settings Tab

These settings enable you to configure the maximum length of time allowed for various application activities before a timeout is reported from the X‑Platform.

Setting

Description

Supervisor Timeout

(in minutes)

The maximum idle time period before X‑Platform reports that the Manager Application is no longer active.

After the Supervisor Timeout is reached, the Supervisor will be logged out of the Application.

Editing Manager Application Settings
  1. From the Applications page, click the Name link of the relevant Manager Application. The Details panel for the Application is displayed.

  2. Update settings in the Details panel, as required. For details, click here.

  3. Update settings in the Client Settings panel, as required. For details, click here.

  4. Update settings in the Timeout Settings panel, as required. For details, click here.

  5. At the lower right corner of the page, click Save. When all entries are valid, a confirmation message is displayed. To exit editing at anytime without saving changes, click Cancel.