Text to Speech Settings (TTS)
Flow Admin can configure the Text to speech provider (TTS) and its settings to a Virtual Agent for the U-Self Serve supported languages. Currently, U-Self serve supports Amazon Polly and Microsoft TTS.
Caution
Do not make any changes to Test to Speech Settings, when a call is in progress.
Select the TTS provider from the drop down list.
Microsoft
Amazon
Select an Engine from the drop down list.
Standard: Produces natural sounding speech
Neural: Produces the most natural and human-like speech possible
Select a Voice.
Select a Voice Style.
Move the slider pointer to adjust the Speaking speed as per your requirement.
Warning
Do no click on the slider to adjust the Speaking speed.
Move the slider pointer to adjust the Pitch as per your requirement.
Warning
Do no click on the slider to adjust the Pitch.
Click Save button to save the configuration.