View Customer Details
This webhook allows Agent to view customer details during the call.
https://api.<region>.cloud.uniphore.com/v2/queue/reply.<tenantid>.<environment>.<userCRMId>.customer
Example Response
{ "customerData": { "name": "Raj", "contactNumber": "8090890900", "email": "raj@abc.com", "company": "ABC" } }
Response Parameters
Response Parameters | Description |
---|---|
| Name of the customer |
| Contact number of the customer |
| Email Id of the customer |
| Name of customer organization |