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Uniphore Customer Portal

View Customer Details

This webhook allows Agent to view customer details during the call.

https://api.<region>.cloud.uniphore.com/v2/queue/reply.<tenantid>.<environment>.<userCRMId>.customer
Example Response
{
  "customerData": {
    "name": "Raj",
    "contactNumber": "8090890900",
    "email": "raj@abc.com",
    "company": "ABC"
  }
}

Response Parameters

Response Parameters

Description

name

Name of the customer

contactNumber

Contact number of the customer

email

Email Id of the customer

company

Name of customer organization