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Uniphore Customer Portal

User Creation

User creation for U-Analyze can be managed by the Enterprise’s Identity Provider (IDP) or using Uniphore’s built-in Identity Provider depending on the customer requirement.

Note

Organization and category to created before creating a user.

  • Tableau license & user profile to be configured/verified, before creating a user.

  • If the user does not exist in U-Analyze Conversations, the call processing does not happen for the user though file collection.

  • In the Uniphore’s IDP, Administrator to enter all the fields mandatorily, while creating a user.

This section describes on how to create users in Keycloak server.