U‑Capture Avaya TSAPI Integration Guidelines
This topic provides a technical overview of the U‑Capture recording integration for Avaya TSAPI and provides general installation/configuration details.
Note
This topic covers the TSAPI metadata capture component only, and is designed to be used in combination with a supported U‑Capture recording integration, such as SIPREC. This in order to capture additional metadata not provided in the initial integration.
This topic is designed for use by Uniphore and partner installation and support engineers only – a cut-down Technical Guidelines topic is available for customer System Administrators, see Avaya TSAPI Technical Guidelines.
New in this Topic
Version 1.1 of these guidelines includes the following general updates:
Minor adjustments have been made throughout the topic to better align with the next generation of U-Capture - no technical information has changed for this update.