U‑Capture Avaya TSAPI Technical Guidelines
This topic provides a technical overview of the U‑Capture recording integration for Avaya TSAPI. It’s designed to help System Administrators manage and maintain a U-Capture/Avaya TSAPI system and to provide relevant configuration that can be performed by a suitably qualified administrator/engineer. For system deployment details specific to your environment please refer to your Solution Design Document from Uniphore.
Note
This topic covers the TSAPI metadata capture component only, and is designed to be used in combination with a supported U‑Capture recording integration, such as SIPREC. This in order to capture additional metadata not provided in the initial integration.
For Installation and Support Engineers, please refer to the full U‑Capture Avaya Aura TSAPI Integration Guidelines for full installation and configuration details.