Risk Assessment
A thorough risk assessment is essential for identifying potential threats to Uniphore's business operations. The risks fall into three main categories:
Security Threats: Unauthorized access, cyberattacks, and data breaches pose significant risks to customer data and intellectual property. Uniphore employs security measures such as encryption, access controls, and intrusion detection systems to mitigate these risks.
Data Loss: Accidental deletion, infrastructure failures, and technical errors can result in the loss or corruption of critical data. Uniphore implements data backup and recovery procedures, including regular data backups, offsite storage, and data replication, to minimize the risk of data loss.
Service Disruptions: Power outages, hardware or software failures, and network outages can lead to service disruptions impacting customer experience. Uniphore implements redundancy, failover mechanisms, and disaster recovery plans to ensure service availability and minimize downtime during disruptions.
Each risk is evaluated based on its likelihood and potential impact, allowing Uniphore to prioritize mitigation efforts effectively.