Recovery and Restoration
Procedures for restoring critical functionality and monitoring recovery progress are outlined to ensure a successful recovery process:
Recovery Steps: Uniphore restores backup data and systems to the last known good state, validates data integrity, and gradually brings services back online in a controlled manner. Recovery progress is regularly assessed against predefined milestones, and adjustments are made as needed to ensure a successful recovery.
Progress Monitoring: Uniphore monitors system performance and customer feedback to identify potential issues during the recovery phase. This includes assessing service availability, response times, and customer satisfaction to ensure that recovery efforts meet established objectives.