Plan Activation
Establishing criteria and processes for activating the BCP ensures a timely and coordinated response to disruptions:
Plan Activation Criteria: Uniphore establishes clear criteria for activating the BCP, including major security incidents or breaches, service disruptions impacting a significant number of customers, and data loss or corruption affecting critical systems.
Activation Process: Uniphore's Incident Commander activates the BCP in response to identified criteria. This includes notifying key stakeholders, assembling response teams, and initiating response and recovery efforts according to predefined procedures.