Manage Endpoints and Storage Locations Introduction
Endpoints and Storage Locations define where your recorded data is exported to (Endpoints) and stored in (Storage Locations).
Endpoints
Endpoints are a way of defining a location to export captured data to - Once a data Endpoint is configured, using either the Webhook or Realtime Stream (Socket) Export Channel, automated export policies can be set up to export stored or live data (media, metadata, transcriptions). Using these policies, you can define specific recordings to export to your defined Endpoints and trigger the export automatically, as needed.
For information on how to view your existing Endpoints or create new Endpoints, see View and Create Endpoints.
For more information on export policies, see Export Policies in the Manage U-Capture Policies topic.
Storage Locations
U-Capture makes use of cloud storage to store your captured data (Audio, Metadata, transcriptions). Storage locations can be defined to provide additional “hot, cool, or cold storage” facilities and flexible archiving options. Combined with the Policy Engine features these provide an extensive archive and storage policy capability, to automatically move data from between storage facilities for archive purposes.
For example you may need to keep recent calls readily available for review whereas older calls may only need to be kept for compliance purposes, using automated storage policies you can move your captured data from a "hot" storage location to a cheaper cool or cold storage location when the captured data matches a specific condition set in a storage policy filter.
For information on how to view your existing Storage Locations or create new Storage Locations, see View and Create Storage Locations.
For more information on storage policies, see Storage Policies in the Manage U-Capture Policies topic.