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Uniphore Customer Portal

Limitations

The known technical limitations are listed below:

  1. Maximum number of reportable business rules supported per category: 750

  2. Maximum number of non-reportable business rules supported per category: 750

  3. Maximum number of scores supported per category; 50

  4. Maximum number of non-speech metadata supported per category: 50

  5. Maximum number of values for a given non-speech metadata applicable filter: 50

  6. Maximum number of concurrent CSV download for global live search: 5

  7. Maximum number of records supported in CSV download for global live search: 100,000

  8. Maximum duration an administrator can go back for reprocessing: 180 days

  9. Maximum duration for which reprocessing can be initiated: 90 days

  10. Maximum number of characters supported per key phrase: 80