Exclude contacts from score evaluation
This API excludes the set of processed contacts (calls with poor audio quality, abrupt disconnect or major silence) from score evaluation. These contacts are not considered for score calculation and are not displayed in U-Analyze UI. A CSV file with a set of contacts and failure reason is uploaded through API to exclude the calls from score evaluation.
Endpoint
Method: POST
URL: http://<hostname>/contacts/fail/status
Header Parameter
Authorization: Bearer <token>