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Uniphore Customer Portal

Enabling the Intelligent Assistant (IA)

Before you can begin communicating with your client-side chatbots, your Uniphore System Admin needs to set up the Intelligent Assistant (IA) Natural Language Processor engine for your account.

Note

Intelligent Assistant functionality is available only with X-Platform Release 2023.3 or earlier.

  1. from the U-Self Serve menu, select Domains. If the Enable IA splash panel is displayed as below, contact your Uniphore System Admin or sales representative to complete the process.

    IAEnableCapabilities-Splash_141221.png
  2. If you or the Admin have already created key NLP components in your chosen NLP engine, they will be accessible as soon as the IA is enabled. For details on how the Uniphore IA integrates with NLP engines, see How the Intelligent Assistant Works.