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Uniphore Customer Portal

Editing Details of a Virtual Agent

To edit a Virtual Agent in U-Self Serve:

  1. From AI Model page, click on the name of the Virtual Agent you wish to edit.

  2. Click the Details card. The Details page is displayed.

  3. Edit the information on the Details page. Note that only the following fields are editable:

    • Avatar Name

    • Description

    • Languages to Map

  4. Once the changes are made, Click Save. The Details page will be updated and closed.