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Uniphore Customer Portal

Voice API Bulk

This API is used to process voice calls in bulk. Also, it helps to reduce the call processing time to a greater extent. Uniphore uses a tool to process bulk calls in batch. You can find the information in the U-Analyze Admin Guide under the section Prerequisites to process voice calls in bulk.

Endpoint

Method: POST

URL: https://<host>/contacts/voice/bulk

Request

Uniphore provides the csv file template containing the attributes that are required to pass the request. Below given is the screenshot of the sample request csv file. Refer Release Package for csv file template.

Voice_API_Bulk_-_Request.png