U‑Capture Cisco Active Technical Guidelines
This topic is aimed at customer System Administrators to provide a technical overview of the Uniphore U‑Capture call recording integration for Cisco. It’s designed to help System Administrators manage and maintain a U-Capture/Cisco system and to provide relevant configuration that can be performed by a suitably qualified administrator/engineer. For system deployment details specific to your environment please refer to your U‑Capture Solution Design Document from Uniphore.
Note
For Installation and Support Engineers, please refer to the full U‑Capture Cisco Active Integration Guidelines for install and config details.