To View the Data of the Given Customer
The response includes:
Transcripts and non-speech metadata of calls, emails, and chats associated with the given CRM Id.
The right to access requests are recorded in the table request_to_access.
Endpoint
Method: GET
URL: /customer/access/data
Header Parameter
Type | Key | Description |
|---|---|---|
Header | Authorization | Authorization token |
Header | User-Name | User authorizing the request |
Header | Customer-ID | CRM ID |