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Uniphore Customer Portal

Supported Configurations
X‑Platform Release 23.2.6 and Earlier (ECS)

This following lists supported configurations for this release.

◼ X‑Platform Server

The following table lists supported software for the application server:

Operating System

HTTP Server

Application Server

JDK

Database

  • RedHat / CentOS Linux 6.2/7.0 and Later

  • Amazon Linux 2013.03 and Later / Amazon Linux 2

  • Windows Server 2008

    (64 bit)

  • Windows 7

    (64 bit)

Apache HTTP Server 2.4

Apache Tomcat 9.0.53

(64 bit)

  • Open JDK 11

  • Support for Open JDK 8

  • MongoDB V6.0.17*

* For complete compatibility details for this MongoDB version, click here.

X‑Platform All Supported Releases
◼ Mobile Web Devices

The following table lists supported mobile operating systems and browsers according to phone version:

Device

Operating System (Minimum)

Browsers

iPhone

iOS 10.x

Safari

Android

Android 5.0

Native Browser

Chrome

Windows Phone

Windows Phone 8.1

Microsoft Edge

◼ X‑Platform Client Applications

The following table lists supported configurations for client applications according to channel type:

Client

Operating System

Browsers

X-Designer

  • Windows 7 (32 and 64 bit)

  • Windows 10 (32 and 64 bit)

  • Chrome

  • Firefox

  • Microsoft Edge

X-Console

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

Agent

Agent AI Assist

Agent Assistant

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

  • Internet Explorer 11 and later

U-Self Serve

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

  • Internet Explorer 11 and later

Web Self Service

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

  • Internet Explorer 11 and later

Customer Assistant

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

  • Internet Explorer 11 and later

RPA Applications

  • Windows 7

  • Windows 10

  • Chrome

  • Firefox

  • Microsoft Edge

  • Internet Explorer 11 and later

Note

When running Uniphore product applications, make sure that your screen resolution is at least 1280 × 1024.

In this section: