Success Response
Code: 200
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"transcriptText": "hi thank you for calling the smart home this is at the one for your smart home specialist and I'm here to help me have your name thank you and to recharge how can I help you today can Mister Thomas I do understand that you want to account especially for the billing information and nothing to worry case you have in the line I'm here to help you so I just need to open your account here with my providing your verbal Pasco I'm actually seeing a different for about the past thirty years so I just a verbal pass code of your account yes so I just need to make sure that working to correct account your recent address that we have uses three what Elaine you in Montana 's for us alright thank you so much let me just open your billing information year okay so the money your Monty this bill is fifty six dollars and forty seven cents right so thirty nine dollars and ninety nine cents your going your we a smart home service our for our money touring team and the fifth sorry the fifteen dollars for your work on Mira we do service stress and spell network maintenance fees which is one dollar and forty cents so it's a fifty six dollars and forty seven cents so long as you have the com era this is on a monthly basis yes right this is for David your service shirt so it's just a moment just just write the other information if you're just make sure I can explain it property right so I just wanna make sure that I'm providing the correct information so for the meantime go ahead and teach you on hold okay I'll get back to you after a couple minutes you know come hello Thomas and writing so much for patient so yet by verifying this to one of my supports the five dollars the distribution is for Khmer guess it's a charge for your car the phone trend that we should so the charge for the equipment to defend charge and for the beat the service for eight to function properly that's the French arch and that's the five dollars for each Camaro hmmm I completely understand the answer so actually we do not have many promotions going on but the only have the only program that we have you can lessen your monthly bill 's referral program this if you're able to refer someone else and do the successful installation within ten days this is Diane nice day two hundred dollars credit in your account yes but for the meantime I can go ahead and process of fifteen dollars credit in here this will be detected in your next bill here's what I can all prints are so messed I know this is in charge but I can process of fifteen dollars credit on your account this will be detected in your next bill yeah student to sponsors right that's okay so upon tracking here Mister Saul Morris the contract that we have prevent us good for five years and the next renewal date for your contract is May sixteenth twenty twenty four that is correct you still have the pay for the equipment and you had to pay their minds for your service that we we could cancel the account so just very easy for me okay if you just process the fifteen dollars credit to make sure that it will be done ",
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"callId": 65,
"transcriptText": "hi thank you for calling the smart home this is at the one of your smart home specialness and I'm here to help me have your name thank you to reach how can I help you today through Thomas and I do understand that you want to track your account especially for the billing information 's and nothing to worry case is you have in the line I'm here to help you so I just need to open your accounts here with you my providing your verbal Pasco I'm actually seeing a difference for about the past thirty years so that is the verbal pass code of your account yes so I just need to make sure that I'm working to correct count your recent address that we have uses three holy Lane Montana alright thank you so much let me just open your billing information here okay so the money your money this bill is fifty six dollars and forty seven cents right so thirty nine dollars and ninety nine cents is going through your we a smart home service are for our money touring team and the fifth sorry Chris but those the fifteen dollars for your com era we do service and cell network maintenance fees which is one dollar and forty cents so it's a total of fifty six dollars and forty seven cents so long as you have the com era foster this is on a monthly basis yes Rachel this is for a video service server so see this moment just track good and just write the other information if you're just make sure I can explain it properly right so I just wanna make sure that I'm providing the correct information so for the meantime go ahead and teach you on hold okay get happy after couple a minutes you know com com hello from us in writing so much for patiently waiting so yep I verifying this one of my support the five dollars for the distribution is for com era is this a charge for your com era to follow a trend that we should sit the charge for the equipment to defend charge and for to be just your best for eight to function properly that's a defense charge and that's the five dollars for each com era I completely understand that server so actually we do not have many promotions going on but the only have the only program that we have you can lessen your monthly bill is referral program that if you're able to refer someone else and do the successful installation within ten days this is the time that we could apply three two hundred dollars credit in your account yeah but it's for the meantime I can go ahead and process a fifteen dollars credit in here this will be deducted in your next here's what I can offer in service Thomas I know this is in charge but I can process a fifteen dollars credit on your account this will be the back they your next bill yeah student to sponsors right that's okay so upon tracking here Mister Thor Morris the contract that we have for every event is good for five years at the next renewal date for your contract is May sixteenth twenty twenty four that is correct you still have the pay for the equipment and you had to pay their minds for your service that we we could cancel the account welcome so just bear with me for me okay if you just process the fifteen dollars credit to make sure that it will be ",
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