Response Parameter
Parameter Name | Description |
|---|---|
processingStatuses | Contains the session ID, overall status, substages and their statuses, and any error messages from the substages and entire process. |
sessionId | Unique Id of the conversation provided by the organization/customer for which the conversation status is retrieved. |
overallStatus | Shows the status of the conversation for the provided session IDs. The available statuses are: Created: When a conversation is created. Initiated: When a batch process is initiated. Completed: All processing stages are completed. Failed: Processing failed at any stage. In Progress: Processing is ongoing. |
subStages | Details of the sub-stages and their statuses. |
stage | Name of the substage. Conversation processing goes through the following substages: VAD FACT RESOLVER TONAL |
status | Shows the Status for each substage, which can be Completed or Failed. |
errorMsg | Error message is displayed when the processing fails at a sub-stage. |
error | Error message is displayed when one or more conversation fails. |