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Uniphore Customer Portal

Response Parameter

Parameter Name

Description

externalConversationId

Id of the conversation given by the customer in their system.

conversationId

Id of the conversation generated in U-Discover.

totalRecords

The total number of records that matches the filter criteria.

totalPages

The total number of pages that contains the responses.

For example, if the total records is 112 and the page size is 10, then the total pages is 12 as 10 records per page is allowed.

pageSize

The number of records that can be retrieved in a page. This API allows to fetch up to 10 records per page.

pagetoken

Token to be used in the subsequent request to fetch the next set of records.

When you execute the API for the first time, the Page token is generated in the response. You should use this Page token generated in first response when you execute the API for the second time. Likewise the page token generated in immediate previous response should be used in the subsequent request.