Mobile Web Client Overview
The X-Platform Mobile Web Client application is designed for customers to access and use self-service guided flows using their mobile devices.
The look and feel of the page is determined by the Application Theme that is created and assigned in the X-Console.
Uniphore has developed the following out-of-the-box Themes that are recommended as a starting point for the look and feel of your Flows. The following examples show how the Flat, Floating and Rounded Themes appear in runtime:
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The buttons at the top of the page enable the user to navigate through the Flow. The Flat and Floating Themes also feature the ability to display a logo at the top of the page.
When the relevant menu bar options are enabled in the Designer, the Contact Us button can also be displayed on the menu bar. This button allows users to access the following customer assistance features:
Call Us: Allows the user to call an Agent.
Callback: Allows the user to request a callback from an Agent.
Email: Allows the user to send an email to a call center Agent.