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How to process the Yes or No responses in a Flow?

The X‑Designer Slot Resolver handles Yes or No responses provided by the user as Global Intents.

Note

Only a Slot Resolver element (added in Release 2023.4) can process a Global Intent as described here. The legacy Parameter Resolver element does not provide this capability.

Global_Yes-No1.png

To process the Yes or No response:

  1. Open the relevant Slot Resolver in your X-Designer Intent Flow.

  2. Click the arrow > icon next to Global Intents Exit Paths. All Global Intents for the VA are listed.

  3. To process Yes, activate the Global_Yes checkbox; to process No, activate the Global_No checkbox.

    Both Global_Yes and Global_No paths are added to the Intent Flow map.

    Global_Yes-No.png

U-Self Serve directs the activity according to the Flow map.