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Uniphore Customer Portal

Get a Media Link For a Specific Conversation

Use the get media link for conversation request to get a link to the captured media (audio, wave data, and screen recording) for a specific conversation.

Endpoint

Method: GET

URL: /media_link/:conversationId

Path Parameter

Parameter Name

Data Type

Description

Required/Optional

id

String

The ID of the conversation you would like to obtain the media links for.

Required

Response and Error Code

Response Code

Condition

200

OK

Response Parameter

Parameter Name

Data Type

Description

conversationId

String

The ID of the conversation that the media links are associated with, this will match the conversationID specified in your path parameter.

tenantId

String

The ID of your tenant, the tenant the conversation and associated media links belong to.

mediaLink

String

A link to the captured audio associated with the conversation.

The link provided will link to the file location, and include the credentials for accessing the file.

screenRecordingLink

String

A link to the captured screen recording associated with the conversation.

The link provided will link to the file location, and include the credentials for accessing the file.

waveDataLink

String

A link to the wave data that corresponds to the captured audio associated with the conversation.

The link provided will link to the file location, and include the credentials for accessing the file.

Sample Response
{
    "conversationId": "cd259b16-b0bf-4ef3-99c0-0e41d90d061d",
    "tenantId": "66dd8418-b1d1-4d47-9218-c0e29bf13170",
    "mediaLink": "https://exampledomain.s3.us-east-2.amazonaws.com/conversations/66dd8418-b1d1-4d47-1111-c0e29bf13170/cd259b16-b0bf-4ef3-99c0-0e41d90d061d/full_audio.wav?response-content-type\u003daudio%2Fwav\u0026X-Amz-Algorithm\u003dAWS4-HMAC-SHA256\u0026X-Amz-Credential\u003dAKIATWYKH5YDG48iju7YHJHU87YUIJ1%2Fus-east-2%2Fs3%2Faws4_request\u0026X-Amz-Date\u003d20240731T135354Z\u0026X-Amz-Expires\u003d3600\u0026X-Amz-SignedHeaders\u003dhost\u0026X-Amz-Signature\u003dbe518a08ffd0438uj78ij898ik45ktg98i3258305ce3b0d02912a960f83d1c84947a",
    "screenRecordingLink": "https://exampledomainuniphore-platform-staging.s3.us-east-2.amazonaws.com/conversations/66dd8418-b1d1-4d47-1111-c0e29bf13170/cd259b16-b0bf-4ef3-99c0-0e41d90d061d/screen_recording.mp4?response-content-type\u003dvideo%2Fmp4\u0026X-Amz-Algorithm\u003dAWS4-HMAC-SHA256\u0026X-Amz-Credential\u003dA8iju7YHJHU87YUIJUYK%2F20240731%2Fus-east-2%2Fs3%2Faws4_request\u0026X-Amz-Date\u003d20240731T135354Z\u0026X-Amz-Expires\u003d3600\u0026X-Amz-SignedHeaders\u003dhost\u0026X-Amz-Signature\u003dd82d0f181563e40d3c731b21934ae01f61ffad9f44650uj78ij898ik45ktg98i3d32",
    "waveDataLink": "https://exampledomainuniphore-platform-staging.s3.us-east-2.amazonaws.com/conversations/66dd8418-b1d1-4d47-1111-c0e29bf13170/cd259b16-b0bf-4ef3-99c0-0e41d90d061d/wavedata.json?response-content-type\u003dapplication%2Fjson\u0026X-Amz-Algorithm\u003dAWS4-HMAC-SHA256\u0026X-Amz-Credential\u003dAKIA8iju7YHJHU87YUIJ%2F20240731%2Fus-east-2%2Fs3%2Faws4_request\u0026X-Amz-Date\u003d20240731T135354Z\u0026X-Amz-Expires\u003d3600\u0026X-Amz-SignedHeaders\u003dhost\u0026X-Amz-Signature\u003d4effb998a2f668dd24cd47d1932088b30b81b1c04fcb975cuj78ij898ik45ktg98i3"
}