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7. Launching Your Installation

After you have completed all installation steps, you can launch the new version of Interact for the first time.

Remove Unnecessary Installation Files

This step ensures a completely 'clean' start for the new installation.

  1. Delete the tomcat\work folder.

  2. Delete all log files from the tomcat\logs folder.

  3. Delete all log files from <INTERACT_HOME> \logs folder.

Start MongoDB

Run the MongoDB software to complete the database server installation.

For example, on a Windows OS:

  1. Open CMD with Administrator privileges.

  2. Go to the MongoDB \bin folder:

     <mongo>\bin
  3. Run the following command:

    mongod.exe

    The MongoDB application will start.

Create a System Tenant

Note: Ensure that the MongoDB software is running before performing these steps.

Run the relevant script to create a System tenant.

For example, on a Windows OS:

  1. Copy the 0010_create_system_tenant.jus file from the upgrade_scripts\init sub-folder of the installation package to the \bin sub-folder of your mongo root folder.

  2. Open CMD with Administrator privileges.

  3. Go to the MongoDB \bin folder:

     <mongo>\bin
  4. Run the appropriate command, according to your account type:

    • For VIVR:

      mongo.exe <path to script>/0010_create_system_tenant.jus --eval "var accountType='VIVR'"
    • For JAS:

      mongo.exe <path to script>/0010_create_system_tenant.jus --eval "var accountType='JAS'"

    If you are using a replica set, execute the script as follows:

    • For VIVR:

      mongo.exe -host  <replica_set_name>/<mongod_host>:<mongod_port> <path to script>/0010_create_system_tenant.jus --eval "var accountType='VIVR'"
    • For JAS:

      mongo.exe -host  <replica_set_name>/<mongod_host>:<mongod_port> <path to script>/0010_create_system_tenant.jus --eval "var accountType='JAS'"

Upon successful completion, the first System account is created, along with its initial MongoDB database scheme.

Start Tomcat Application Server

Start the Apache Tomcat application server.

For example, on a Windows OS:

  1. Open CMD with Administrator privileges.

  2. Go to the Tomcat \bin folder:

     <tomcat>\bin
  3. Run the following command:

    startup.bat

    The Tomcat application server will start.

Post-Launch Activities

After starting the application server, perform the following optional activities, as needed:

  • Upload a new license file. A license file is required to work with the Admin Console or use any applications that execute Flows. The default license (activated when you install Interact) permits up to five concurrent agent sessions. For details about Interact license settings and updating the license, see the Uniphore Interact System Administration Guide.

  • Update relevant properties in the Uniphore Interact configuration files. Should any properties require changes, they can be updated as needed. For details, click here.